30+ years of outsourced customer service and outbound call center service expertise, we blend reliable platform services with industry leading hardware and software applications to deliver best-in-class customer experience solutions at any scale.
When you partner with OnBrand24’s outbound call center representatives, your company will be securely handled by experienced agents who are polished, professional, and who don’t mind rejection because that’s all you get in the outbound arena!
OnBrand24’s outbound specialists have worked across hundreds of different outbound projects in our 36 years of experience.
Our outbound agent profile is more mature and experienced than the typical call center agent: average age is 37, college educated, with 3-5 years of sales and/or call center experience, and our management invests in an additional 50-hours of rigorous sales training modeled after our partnership with Sandler Sales.
OnBrand24 outbound representatives have the knowledge and expertise to build rapport with your customers by establishing credibility.
Whether it’s B2B or B2C, our outbound representatives have the skills to build a successful outbound program for you by:
We help you find, acquire, and engage customers across all channels. Our outbound call center service provides your company the contact center associates, training, facilities, technologies, and operational
expertise to create exceptional customer experiences across all touch-points.
OnBrand24 outbound call center outsourcing provides market research and customer surveys that help our clients understand buying trends and uncover potential new buyers. Uncover new customers and their buying plans.
[+] B2B Customer and Market Research
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Contact OnBrand24 today to find out how our inbound call center solutions or outbound call center service solutions can can help your business succeed.
OnBrand24 serves the role of both semi and dedicated outsourced call center customer service or lead generation support team for many of our clients (they do not have either internal staff or another contact center running in parallel to us) and has evolved a model of call center service excellence for 30+ years designed to provide maximum ROI to our partners in an environment built to ensure maximum up-time and compliance with industry best standards.
