When you look at call center companies’ web sites and see the smiling, perfectly coiffed people, you might ask yourself, “Who are these people?”
That's not us. On our web site, we show you pictures of our actual representatives.
You also see videos of OnBrand24 representatives talking about their work and our clients talking about the services we provide them.
We just posted a new video featuring a tour of our call center with our CEO, Mark Fichera.
He talks about our unique approach to customized call center services, and you see our customer service representatives and B2B lead generation specialists in action. It shows what a real call center outsourcing service looks like.
Sure, it's nice to look at models wearing headsets. But we think it's more important that you see the representatives and the managers who actually deliver our inbound call center and outbound call center services.
It reflects our belief in building call center services client partnerships based on transparency and accountability. And it shows the pride and confidence we have in our people.