Call Center Blog | OnBrand24

The Ecommerce Customer Experience Is the Focus for OnBrand24 at 2015 IRCE

Written by Mark Fichera | May 29, 2015 9:26:00 PM

Enhancing the online customer experience is the focal point for thousands of retail and ecommerce executives and hundreds of exhibitors at the Internet Retailer Conference and Exhibition (IRCE) in Chicago, McCormick Place (West Building), June 2-4.

OnBrand24 will be one of the exhibitors, at Booth 1312, the fifth consecutive year we have participated in this trade show whose attendees number more than 5,000 from countries all over the world. We will host a cocktail party, open to all attendees, at our booth on Wednesday, June 2 at 3:30pm that will include a drawing for a free iPhone 6 or $400 gift certificate to the Apple Store.

The 250,000 square-foot McCormick Place exhibit hall at IRCE presents more than 600 companies in the e-commerce solutions industry. Representing nearly 90 percent of the e-commerce solutions market, IRCE’s exhibit hall is the largest display of services and technology. Vendors cover categories including ecommerce platforms, marketing, social, SEM, fulfillment and merchandising.

OnBrand24 will be there to discuss the latest advances in the delivery of high quality, high productivity call center customer service and how enhancing the customer experience is central to the growth strategies of ecommerce companies.

The conference, the largest in the eCommerce industry, will feature more than 200 ecommerce experts speaking about the latest online retailing techniques and technologies. The keynote address will be delivered by Jason Goldberger, president of Target.com and Mobile, on Wednesday, June 3.

Other speakers will include such leading eCommerce innovators as Bill Aicher of Musicnotes.com on strengthening consumer trust in ecommerce security; Michael Aki of Aeropostale on mobile marketing; Gene Alvarez of Gartner Group on making the latest technology affordable; and Faisal Awan of Staples on new pricing strategies.

Don't forget to stop by our booth Wednesday, June 2 at 3:30pm that will include a drawing for a free iPhone 6 or $400 gift certificate to the Apple Store.