The annual Contact Center Expo & Conference is coming up May 6 - 9 in San Diego, and OnBrand24 will be there.
Produced by ICMI, the conference was launched in 2004 under the name ACCE (Annual Contact Center Exhibition), to provide product-neutral education, a comprehensive exhibit hall, access to call center services industry thought leaders, and networking opportunities.
The show has become an established annual gathering of the global contact center community.
Topics to be covered at the conference seminars include:
• Improving call center performance
• Optimized management of customer service and B2B lead generation call center services representatives
• Improving operations and management of resources
• Selection and implementation of call center services technology
Contact Center Expo offers keynote presentations, networking sessions, site tours and case studies.
We hope to see you there.
Mark Fichera, CEO
Call Center Services