Chief Operations Officer

An efficiency expert, Mike has held senior managerial responsibility for OnBrand24 day-to-day operations for more than 15 years. With extensive knowledge of the company's resource allocation, telephone routing/reporting and data center infrastructures as well as oversight of inbound call center representative performance, Mike's role is to deliver maximum call center services ROI for our clients. After attending Northeastern University, Mike worked for 13 years in advertising and media production before joining OnBrand24.

Team Members

Mark Fichera
President

Chris Alexander
Senior Vice President, Sales and Marketing

Maura Cone
Regional Vice President of Operations