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Increase Sales With An Outsourced Telemarketing Services Provider

Julia Marlowe

Best-In-Class Outsourced Telemarketing Services

With the right vendor, telemarketing is a highly effective and cost-efficient strategy for acquiring and retaining customers. OnBrand24 provides a scalable outbound operation that consistently meets and exceeds key metrics while maintaining strict and comprehensive compliance adherence.

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Topics: Outbound Call Center Solutions, Telemarketing Services, B2B Lead Generation, Benefits of outsourcing to a call center

Staff Will Make or Break Your Telemarketing Call Center Services

Jamie Sharp

It's the staff that will make or break your provided telemarketing call center services.

Although the world has grown more automated than ever before, and exponentially more reliant upon instruments of modern technology, there’s a timeless adage that still holds true: a company is only as good as its people.

Outbound call center staffing is not only no exception, it’s the rule in particular; no matter how much we love gadgets and innovation, people still want – and need – to interact with other human beings. So, when it comes to telemarketing services, there is simply no substitute for the real thing.

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Topics: Telemarketing Services, Call Centers, Outbound Call Center Solutions

Call Center Staffing Stability: It’s a Critical Success Factor

Mark Fichera

 

Retention of call center customer service and lead generation representatives is a critical corporate function and top management priority. 

 

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Topics: Call Center Solutions, Call Center Outsourcing, Telemarketing Services

Important Considerations When Deciding to Outsource to a Call Center

Mark Fichera

 

Deciding to take the plunge to outsource to a call center is a major decision. Turning over the critical function of customer interaction to a third party carries with it inherent risks. But those risks can be managed correctly , enabling the advantages of call center outsourcing to be realized.
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Topics: Call Center Solutions, Call Center Outsourcing, Telemarketing Services

5 Secrets to Effective Appointment Setting

Mark Fichera

  1. Close on the Appointment, Not the Sale

If you’re on a sales prospecting call and things are going well, often times the temptation is to try for the sale right then and there.  Let’s face it; getting the sale on the first call isn’t very likely. It’s pure magic when it happens, but it doesn’t happen all that often. Instead, set an internal goal of appointment setting, not closing. It’s a much more attainable goal, and getting your prospects to sign on the line which is dotted has a higher likelihood of success in person.

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Topics: B2B Lead Generation, Upselling, Cross-Selling, Appointment Setting, Sales, Telemarketing Services